CANCELLATION POLICY:
We understand that life can sometimes get in the way of your scheduled appointments. In the event that you need to cancel or reschedule your appointment, we kindly ask for at least 24 hours’ notice. This allows us to accommodate other clients who may be waiting for an appointment.
Cancellations made with less than 24 hours’ notice may result in a cancellation fee of 50%, which will be charged to the credit card on file or required to be paid before booking your next appointment.
Thank you for your understanding and cooperation.
• Amanzi Day Spa and Beauty Clinic Management
NO SHOW POLICY:
At Amanzi Day Spa and Beauty Clinic, we value your time as well as ours. A no-show occurs when a client misses a scheduled appointment without canceling or rescheduling in advance.
In the event of a no-show, the following policies will apply:
1. A fee of 100% (treatment cost) will be charged to the credit card on file or required to be paid before booking your next appointment.
2. If a client accumulates more than 2 no-shows, we reserve the right to require prepayment for all future appointments.
We understand that emergencies may arise, and we appreciate your cooperation in notifying us as soon as possible if you’re unable to make your appointment. Thank you for your understanding.
Amanzi Day Spa and Beauty Clinic
LATE ARRIVAL POLICY:
We understand that unforeseen circumstances can cause delays. However, out of respect for our staff and other clients, appointments will start and end as scheduled. In the event of late arrival, the full appointment duration may not be possible. The full amount will still be charged. We appreciate your understanding and cooperation.
• Amanzi Day Spa and Beauty Clinic Management”
LOST OR DAMAGED PROPERTY POLICY:
Certainly! Here’s a damaged or lost property policy for Amanzi Day Spa and Beauty Clinic:
“Damaged or Lost Property Policy:
At Amanzi Day Spa and Beauty Clinic, we strive to provide a safe and secure environment for all our clients. However, we understand that accidents can happen. In the event that your personal property is damaged or lost during your visit, please inform a staff member immediately.
1. Responsibility: While we take every precaution to ensure the safety of your belongings, we cannot accept responsibility for lost or damaged items.
2. Reporting: Please report any incidents of damaged or lost property to our staff immediately. We will document the incident and work with you to address the situation.
3. Compensation: Amanzi Day Spa and Beauty Clinic will not be liable for the replacement or repair of any lost or damaged property. We recommend that clients keep valuables secure and avoid bringing items of significant value into the spa.
4. Insurance: We advise clients to check if their personal insurance policies cover any lost or damaged property while visiting our premises.
We appreciate your understanding and cooperation in adhering to this policy. If you have any questions or concerns, please don’t hesitate to contact us.
• Amanzi Day Spa and Beauty Clinic Management”
DEPOSIT AND CARD INFORMATION HOLDING POLICY:
To secure your appointment, we require a 25% deposit or credit card information at the time of booking. This information will be securely stored and will only be charged in accordance with our cancellation and no-show policies. Your privacy and security are our top priorities, and your information will not be shared with third parties. Thank you for your trust in Amanzi Day Spa and Beauty Clinic.
• Amanzi Day Spa and Beauty Clinic Management”
REFUND POLICY:
We strive for your satisfaction with our services. Refunds are available within 24 hours of purchase for unused services only. No refunds are provided for services already rendered. Please contact us directly for assistance with refunds.
• Amanzi Day Spa and Beauty Clinic Management”
PRIVACY POLICY:
At Amanzi Day Spa and Beauty Clinic, we highly value your privacy. Any personal information collected during your visit is securely stored and used solely for the purpose of providing and improving our services. We do not share your information with third parties without your consent, except as required by law. By using our services, you agree to our privacy policy.
• Amanzi Day Spa and Beauty Clinic Management”